FAQ

1. What am I getting with Aster Billing for India?

When you install Aster Billing for India you get a 14-day full feature trial for an awesome billing software. Once the trial version expires, you may opt to keep using the full version by purchasing one our Premium licenses. Or, you may choose to get the free license, with limited features - remember this does not include purchase orders, bills and vendors. Whatever your choice, you will not lose the information entered or documents issued during the trial period

2. Is the license valid for one company only?

Yes, every license is designed to work for a single company. In case you want to use our billing software for a second company, a new license must be requested using the: Help > About > Activate License screen in the program. Note that you will not have to waste time installing the software again. With a single installation and any number of licenses, you will have access to the best billing solution on the market today for all your businesses.

3. How do I use the invoice software for more than one company?

If you own more than one company you can use our billing software solution to easily issue invoices. All you need to do is install our billing software and set up a profile for each company you have. You can easily switch between the two company profiles and issue documents without having to exit the program.

4. Do I have to install all updates?

Yes, you must install all available updates when you are notified. Aster Bill for India is constantly improving and tries to become more efficient by offering more functions. This is why it is important to install all updates: to benefit from the entire experience that Aster billing for India offers.

5. Can I add my company’s logo to the invoices?

Yes, you can and it is very easy. You can upload it as such in the Company details form! But that’s not all: you can also add extra text in the Additional Details section and that will also be added to the printed documents.

6. Can I customize my documents?

Of course you can. There are a number of customization options that range from choosing the paper format you prefer, be it Letter or A4 to choosing a color pattern. Our billing software is designed to remember your preferences so the next time you use it you won’t have to waste any time reselecting them. Also, you can add your custom logo to the invoice templates or customize the columns you want listed on invoice and quotation documents.

7. Can I change the logo on my documents?

Yes you can. Simply access the Company details screen and delete the former logo. Then, insert your new one and the process is complete. Can it get any simpler? Yes it can! Before saving a new document, in the preview screen, you have the option to edit the logo and see it change in real time. Remember that already issued documents will keep the old logo.

8. What type of images can I upload as logo?

Aster Bill for India is designed to work best with the .jpg, .bmp, .gif, and .png formats with a maximum of 3000*3000 pixels. In case you run into trouble with your picture and it looks out of focus of distorted make sure you check that it fits with the above mentioned specifications.

9. How to add a new tax or tax group in Aster Bill?

In Aster Bill for India, there are multiple tax options available (single, multi tax, combined tax, CESS etc), including dedicated Service Tax support. Here is a quick guide for all these options:

Opening the Tax Editor

You can reach the Tax Editor tab by clicking on the Taxes link in the Dashboard or by clicking the Add New link in the Taxes column when creating an Invoice or Quotation.

Once in the Taxes Editor, you can see 3 taxes are preset: SHE Cess, Education Cess and Service Tax. The first two cannot be removed or modified beyond their name. The service tax is a combo tax that we have aleady set up for your use. Remove it or change it as you wish.

Creating a New Single Tax

To create a new single tax just use the simple form in the top of the tab. Set your tax name and percentage and choose "Add Tax".

Note: at this point a notifiation will appear asking if CESS taxes are applicable here? This option reffers to taxes such as the Service Tax, which have Cess applied on the tax amount. Choosing NO will generate the single tax of your choice.

Creating a Multi Tax with CESS

Choosing YES on the above notification will take you to the advanced editor. Here, the name and primary pecentage are preset. All you have to do, is choose which of the CESS taxes applies. You can choose one or both.

Can I add multiple taxes to the same product?

Within Aster Bill for India we offer the option to apply up to four taxes on the same product. These will each apply to the initial Product Amount. All taxes will be listed separately on the final invoice.

Note: the name of the tax group is only for your refference. The printed document will only list the taxes added to the group.

Creating a Tax Group

By clicking "Add Tax Group" in the upper right corner of the Tax Editor, a new tab will appear. Add your tax group name and select which taxes you want added to the group.

10. Can I apply multiple taxes to the same product?

Yes. After our latest update you can now add up to 4 taxes to the same product. All you have to do is create a Tax Group.

What is a Tax Group?

To apply multiple taxes on the same product, these need to be bundled into a "Tax Group". The added taxes will each apply to the Product Amount, unless you select "Apply Tax2 after Tax1". -> All taxes will be listed separately on the final invoice. The name of the tax group is only for your refference. The printed document will only list the taxes added to the group.

How to make a Tax Group?

1. Open the Tax Editor by clicking on the Taxes link in the Dashboard or by clicking the Add New link in the Taxes column when creating an Invoice or Quotation.

2. By clicking "Add Tax Group" in the upper right corner of the Tax Editor, a new tab will appear.

3. Add your tax group name and select which taxes you want added to the group.

*Note: this option is available only after you have added at least two normal taxes to the database.

11. How to make an invoice from a quotation or estimate?

Once you issue an Estimate or a Quotation, you can easily turn into an invoice by going to the Dashboard and then then following these steps:

1. Go to the Quotations tab, by clicking the "Quotations" link on the Dashboard, located under Reports.

2.Here you see a list with all issued documents of this type. As per the screenshot to the right, all you have to do is click on the icon in the corresponding "Action" menu - the icon with a "+".

3.The invoice editor will be opened with the quotation data preset.

Make any modifications you want and then all you have to do is click "Preview Invoice" and then "Save".

12. How to configure a Gmail account in Aster billing to send documents via email?

After the last Gmail update, new security measures were included. Here are the steps to activate the emailing feature in Aster billing:

1. Go to Gmail Settings

After the last attempt you got an email from gmail in your account titled „Sign-in attempt prevented”. What Gmail needs is for you to manually allow other apps to use your email.

To do this, please log in to your desired gmail address and go here:

2. Once the page loads, please click on "Less secure apps” section, just like in the attached photo.

3. From the new page, click „Enable”, just like in the picture to the right, and then close the tab.

After you have done this, you can open Aster billing and send documents via gmail, provided the correct address and password are introduced.

13. I need to create a purchase order. Can I do that?

Sure thing! After you have activated the Premium+Inventory license, go to the main screen of Aster billing and click on the “Purchase order” button. Create purchase order In your purchase order screen, select a vendor and the products that you want to get from him.

14. I need to create a purchase order. Can I do that?

Sure thing! After you have activated the Premium+Inventory license, go to the main screen of Aster Bill and click on the “Purchase order” button. Create purchase order In your purchase order screen, select a vendor and the products that you want to get from him.

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